FAQs

find your answers below
The results all depend on the settings you choose, the content you post and the accounts you choose to follow from. The best way to find out what works for you, is to play around with the settings and find which gets you the fastest growth. With the right combinations, you can expect to see results instantly.
Try experimenting with the settings you’ve set. You can check the progress of adpsloreSocial on your interactive dashboard. If you have anymore questions, get in touch! We’ll do all we can to help.
As many as you like! You can purchase more accounts on your dashboard.
You can purchase additional days as often as you like on your dashboard. We don’t believe in tying you into long subscriptions and contracts, you fully control how many days you want.
If you want to cancel your leftover days, the only way you can do this is by pressing ‘Stop’ on your dashboard. Unfortunately we do not offer any refunds.
If something is wrong, please get in touch with us ASAP so we can fix it. You can do this by emailing us at support@adsplore.co.uk or using the contact box on your dashboard.
We love to hear your ideas! Get in touch using the contact box with your thoughts and ideas, and we’ll try get that implemented for you and our other users ASAP!
Since you control everything, we’ll do exactly what you ask us to do. If you want to have a look at what’s going on, head over to your dashboard and see the latest stats. If you want to see how quick it’s working, head over to your own Analytics page and drool over the graphs!
You can set pages that you want to follow from, and people who you don’t want to unfollow on your dashboard. If there are certain pages you want to avoid, write them in your ‘harmful words’ box on the dashboard and we’ll avoid those people!
Don’t panic! If you’ve changed your username on Instagram, on your dashboard you’ll see an option to update this so AdsploreSocial doesn’t get confused. If you’ve changed your password, adpsloreSocial will ask you to type in the new password.
No, we don’t have access to or see any of your passwords or personal information. When you sign in via our website it connects automatically with Instagram’s server. However if you use the scheduling tool available from AdsploreSocial, we do store an encrypted version of your password. This is not seen by us unencrypted and is never shared or distributed with any other 3rd parties, so you can be assured that it is safe!
Of course! Drop us an email at support@adsplore.co.uk with your details and we’ll do that for you.
Get in touch via our email support@adsplore.co.uk and we’ll have a look for you asap.
The reason it probably isn’t working is because one of your requirements is not being accepted by our system. Please get in touch with us and we will tailor make you a package to suit your needs.
Please drop us an email at ray@adsplore.co.uk, or you can get in touch using the contact box. We love helping out other companies, charities and organisations so please don’t hesitate to speak with us.
Despite using safeguarding technology to help prevent any banning and keeping within Instagram guidelines, we unfortunately cannot take responsibility for any bans. This is because you have been using your account suspiciously outside of AdsploreSocial's control or your settings have been too aggressive. As a result your account has been brought to the attention of Instagram. We hope you can get your account back soon!